Política de Privacidade

Voz Ativa Treinamentos, located at Rua dos Pinheiros, 500, Sala 701, São Paulo, SP, 05422-001, Brazil, is committed to protecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our online platform and use our services.

Data Controller

Voz Ativa Treinamentos is the data controller responsible for the processing of your personal data collected through our site and in connection with our services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on our site, or otherwise when you contact us. The personal information we collect may include:

• Personal identifiers such as your name.
• Contact information such as your address.
• Payment information for service transactions.
• Information related to your professional background or interests relevant to our training services.
• Other information you choose to provide, such as feedback or inquiries.

We may also automatically collect certain information when you visit, use, or navigate our site. This information does not reveal your specific identity but may include usage details, IP addresses, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and other technical information. This information is primarily needed to maintain the security and operation of our site, and for our internal analytics and reporting purposes.

How We Use Your Information

We use personal information collected via our site and services for various purposes, including:

• To provide, operate, and maintain our services, such as delivering public speaking courses, workshops, and training programs.
• To process your transactions and manage your orders for services.
• To communicate with you, respond to your inquiries, and provide customer support.
• To send you information regarding our services, updates, and promotional offers, where you have consented or where permitted by law.
• To improve our site, services, and user experience.
• To understand how users access and use our site for internal business purposes.
• To detect and prevent fraud and other illegal activities.
• To comply with legal obligations and enforce our terms and policies.

Legal Basis for Processing

We process your personal data based on several legal grounds:

• Your consent: Where you have given us clear consent to process your personal data for a specific purpose.
• Performance of a contract: Where processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
• Legal obligation: Where processing is necessary for compliance with a legal obligation that we are subject to.
• Legitimate interests: Where processing is necessary for our legitimate interests or those of a third party, provided those interests are not overridden by your fundamental rights and freedoms.

Data Storage and Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Sharing Your Information

We may share your information with third parties in the following situations:

• With service providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• For business transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• For legal reasons: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
• With your consent: We may disclose your personal information for any other purpose with your consent.

Your Privacy Rights

Under applicable data protection laws, you have rights regarding your personal information. Depending on where you are located and the applicable law, these rights may include:

• The right to access your personal information.
• The right to request rectification or correction of your personal information.
• The right to request erasure of your personal information.
• The right to restrict the processing of your personal information.
• The right to object to the processing of your personal information.
• The right to data portability (receive your data in a structured, commonly used, machine-readable format).
• The right to withdraw consent at any time where we rely on your consent to process your personal information.
• The right to lodge a complaint with a supervisory authority.

To exercise these rights or for any questions regarding this policy, please contact us in writing at:

Voz Ativa Treinamentos
Rua dos Pinheiros, 500, Sala 701
São Paulo, SP, 05422-001
Brazil

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. This helps us to operate and improve our site and to analyze how it is used. Specific information about how we use such technologies and how you can refuse certain cookies will be provided within cookie notices on our site.

Third-Party Websites

Our site may contain links to third-party websites that are not operated by us. We are not responsible for the content, privacy policies, or practices of any third-party websites. We encourage you to review the privacy policies of those third parties.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under age 18 without verification of parental consent, we will take steps to remove that information from our servers.

International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside Brazil and choose to provide information to us, please note that we transfer the data to Brazil and process it there. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information. Where required, we will implement appropriate safeguards such as standard contractual clauses.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

Contact Us

For any questions regarding this privacy policy or our privacy practices, please contact us in writing at the physical address provided in the "Your Privacy Rights" section above.